Frequently Asked Questions

Can I visit The Eucalyptus House and see your garden?

While we’re thrilled you’re interested in our garden, The Eucalyptus House is our family home, so we do not offer tours or visits to the backyard. However, we do allow local pick-ups for orders. Please note that entry to our property is not permitted unless special permission is granted for specific circumstances.

What types of eucalyptus products do you offer?

We offer a variety of eucalyptus-based products, including fresh Baby Blue Eucalyptus bunches, Eucalyptus Essential Oils in various scents, waterless diffusers, and eucalyptus-themed art cards. We also host workshops and events to showcase the many ways eucalyptus can be used in daily life.

What are essential oils, and how are they made?

Essential oils are concentrated plant extracts made by distilling or cold pressing various parts of the plant, such as leaves, flowers, bark, or roots. These oils capture the plant’s scent and beneficial properties and are commonly used in aromatherapy, skincare, and household products.

Can I use essential oils during pregnancy?

If you are pregnant or nursing, it’s best to consult your healthcare provider before using essential oils. Some oils may not be suitable during pregnancy, while others may be safe when used in moderation. We recommend caution and professional advice.

How should I store essential oils?

Essential oils should be stored in a cool, dry place, away from direct sunlight and heat sources. Make sure the cap is tightly closed to prevent oxidation. Storing your oils properly will help maintain their potency and extend their shelf life.

Are your essential oils safe for skin application?

Yes, many of our essential oils can be applied to the skin when diluted with a carrier oil, such as coconut, jojoba, or almond oil. We recommend doing a patch test first to ensure you do not have any sensitivities. Direct application of undiluted essential oils is not recommended, as it can cause irritation in some individuals.

Can I ingest essential oils?

We do not recommend ingesting essential oils unless advised by a healthcare professional. While some essential oils are food-grade, ingesting them without proper knowledge can be harmful for example Eucalyptus essential oil is considered extremely poisonous when ingested and can be fatal . Always consult a qualified professional before considering internal use of any essential oil.

Is eucalyptus oil safe to use around pets?

Eucalyptus oil can be used around pets with some caution. While cats and dogs can be sensitive to essential oils, issues typically arise if they ingest large amounts or are exposed to very concentrated forms of the oil. It's always a good idea to use eucalyptus oil in well-ventilated spaces and avoid direct contact with your pets.

In our personal experience, we have two cats and two dogs in the house, and we use eucalyptus essential oil in our diffusers every day without any issues. However, if you're concerned or have a pet with known sensitivities, consulting your veterinarian for advice is always a good step.

Are your products suitable for people with allergies?

Eucalyptus is generally safe for most people, but if you have specific allergies to essential oils or eucalyptus, we recommend consulting a healthcare provider before use.

Do you offer workshops?

Yes! We host workshops where participants can learn to create eucalyptus shower bunches, make eucalyptus essential oil blends, and explore creative uses of eucalyptus in everyday life. Our workshops are held in collaboration with local businesses like The Source Shell Cove and Wolf and Women Distillery.

Do you ship your products across Australia?

Yes, we ship our products Australia-wide though plant products such as Eucalyptus stems and Billy Buttons can only be shipped to NSW and ACT. Shipping costs may vary depending on location and product weight. For more information on delivery times and costs, visit our shipping section at checkout.

How do I care for my eucalyptus bunches to make them last longer?

For fresh eucalyptus bunches, place them in water like a regular floral arrangement and replace the water every few days or hang them in a dry place to let them air-dry for long-lasting use. Once dried, the leaves can be repurposed for decorative purposes.

Are your essential oils 100% natural?

Yes, our eucalyptus essential oils are 100% pure and natural. We use only Australian-grown eucalyptus, ensuring the highest quality and potency of the oils.

What is a Waterless Diffuser, and how does it work?

A Waterless Diffuser is a diffuser that releases essential oils without the need for water or heat. The base holds a small fan that atomizes your preferred essential oil. Simply add 20 - 30 drops of your favourite essential oil, turn it on, and enjoy the fragrance.

How are your eucalyptus bunches sourced?

Our eucalyptus bunches are sustainably sourced from our backyard, ensuring the freshest quality for your home.

How do I use a eucalyptus shower bunch?

Hang the eucalyptus bunch in your shower, away from direct water spray, but close enough to allow the steam to release the natural oils. The aromatic scent can last up to two weeks, and it provides a refreshing and calming shower experience.